Shipping and Returns
Shipping and Returns
Shipping Information
- Shipping rates vary depending on the weight and destination of your order.
- You can calculate the shipping cost for your order by adding the items you want to purchase to your cart and entering your shipping address.
- The shipping cost will be displayed on the checkout page.
Shipping Times
- Most orders are shipped within 2-3 business days of receipt.
- Shipping times may vary depending on the destination.
- You can track the status of your order by logging into your account and clicking on the "Order History" tab.
Shipping Methods
- We offer a variety of shipping methods, including:
- Standard Shipping: This is our most affordable shipping option.
- Expedited Shipping: This option offers faster shipping times for an additional fee.
- Next Day Shipping: This option guarantees delivery by the next business day for an additional fee.
Shipping Restrictions
- We do not ship to PO boxes or APO/FPO addresses.
- We cannot ship to certain countries due to customs restrictions.
Returns
Return Policy
- You can return most items within 14 days of purchase for a full refund.
- To return an item, please contact customer service for a return authorisation number.
- You will be responsible for the cost of shipping the item back to us.
- Once we receive the item, we will process your refund within 7-10 business days.
Exclusions
- The following items are not eligible for returns:
- Custom-made and bespoke, including intrinsically safe mobile devices, equipment and items
- Items that have been used or damaged
- Items that are not in their original packaging
Contact Us
- If you have any questions about shipping or returns, please contact customer service at +44 (0) 330 175 8374 or email us at sales@airacom.com
Shipping Address
Airacom
1 Belmont House
Belmont Road
Uxbridge
London
UB8 1HE