Shipping & Returns

Shipping and Returns

Shipping and Returns

Shipping Information

  • Shipping rates vary depending on the weight and destination of your order.
  • You can calculate the shipping cost for your order by adding the items you want to purchase to your cart and entering your shipping address.
  • The shipping cost will be displayed on the checkout page.

Shipping Times

  • Most orders are shipped within 2-3 business days of receipt.
  • Shipping times may vary depending on the destination.
  • You can track the status of your order by logging into your account and clicking on the "Order History" tab.

Shipping Methods

  • We offer a variety of shipping methods, including:
  • Standard Shipping: This is our most affordable shipping option.
  • Expedited Shipping: This option offers faster shipping times for an additional fee.
  • Next Day Shipping: This option guarantees delivery by the next business day for an additional fee.

Shipping Restrictions

  • We do not ship to PO boxes or APO/FPO addresses.
  • We cannot ship to certain countries due to customs restrictions.


Return Policy
  • You can return most items within 14 days of purchase for a full refund.
  • To return an item, please contact customer service for a return authorisation number.
  • You will be responsible for the cost of shipping the item back to us.
  • Once we receive the item, we will process your refund within 7-10 business days.


  • The following items are not eligible for returns:
  • Custom-made and bespoke, including intrinsically safe mobile devices, equipment and items
  • Items that have been used or damaged
  • Items that are not in their original packaging

Contact Us

  • If you have any questions about shipping or returns, please contact customer service at +44 (0) 330 175 8374 or email us at

Shipping Address

1 Belmont House
Belmont Road