Privacy Policy

Introduction:

  • Airacom is committed to safeguarding user privacy.
  • This policy applies to how they process personal data of website visitors and service users.
  • They obtain consent for cookies that are not strictly necessary.
  • Users can control privacy settings through the "Privacy & Cookie Policy" tab.

How Airacom Uses Personal Data:

  • Airacom outlines various categories of personal data they may collect, including usage data (IP address, browsing activity), account data (name, email), profile data, service data, publication data, enquiry data, customer relationship data, transaction data, notification data, communication data, and identification data (driving license, passport).  
  • They explain the legal basis for processing each data type (consent, legitimate interests, contract performance).
  • Automated decision-making is used for lease/finance agreements involving credit checks with third-party institutions.

Disclosing Personal Data to Others:

  • Airacom may disclose data to staff, insurers, advisors, hosting service providers (CITRIX, AWS), suppliers, subcontractors, and payment service providers (STRIPE) as necessary.
  • Third-party suppliers for goods/services may receive enquiry data for marketing purposes.

International Transfers:

  • Airacom transfers data to the United Arab Emirates, Dubai, Nigeria, with appropriate safeguards (standard data protection clauses).
  • Hosting facilities and some contractors are located in the EU, UK, with similar safeguards.
  • Users acknowledge that published data might be accessible worldwide.

Retaining and Deleting Personal Data:

  • Airacom outlines minimum and maximum retention periods for various data types (usage data: 3-6 months, account data: 3-12 months, etc.).
  • They may retain data for legal obligations or vital interests.

Security of Personal Data:

  • Airacom outlines technical and organizational security measures to protect user data.
  • They store data on secure servers and encrypt sensitive data (passwords, cardholder data).
  • Users are responsible for password security and not sharing it.

Your Rights:

  • Users have rights under data protection law, including access, rectification, erasure, restriction, objection, data portability, complaint to a supervisory authority, and withdrawal of consent.  
  • Users can access their data through the Airacom website or contact them.

Third-Party Websites and Children's Data:

  • Airacom links to third-party websites but is not responsible for their privacy practices.
  • Their website and services are not targeted at users under 16 or 18 (depending on the jurisdiction).

Updating Information and Acting as a Data Processor:

  • Users can request corrections or updates to their personal information.
  • Airacom acts as a data processor for lease/finance agreements governed by a separate contract.

About Cookies:

  • Airacom uses cookies for authentication, shopping cart management, personalisation, and analytics.
  • They differentiate between persistent and session cookies.
  • User data may be linked to information stored in cookies.