Terms and Conditions

1. Interpretation and Basis of Contract

1.1 Definitions

• Seller: Airacom Limited (Company No. 07675722), trading as Airacom Systems.
• Buyer: The business or entity purchasing Products.
• Contract: The legally binding agreement formed under Clause 2.
• Products: Goods or services listed on airacomsystems.com, airacom.com, or provided via quotation.

1.2 Strictly B2B The Buyer confirms they are purchasing for business purposes only. All consumer rights, including those under the Consumer Rights Act 2015 and Consumer Contracts Regulations 2013, are expressly excluded. No cooling-off period applies.

1.3 Supremacy of Terms These Terms override any terms proposed by the Buyer. Any Buyer purchase order terms are expressly rejected.

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2. Order and Contract Formation

2.1 Contract Formation A contract is formed at the earliest of:

• Written acceptance by the Seller
• Written confirmation from the Buyer to proceed
• Payment (full or partial)
• Dispatch of goods

2.2 Accuracy The Buyer is responsible for all order details. Once committed, fees under Clause 5 apply.

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3. Price, Payment and Interest

3.1 Pricing All prices are in GBP and exclude VAT and delivery. Pricing errors may be corrected at any time.

3.2 Payment Payment is due at order unless agreed otherwise. Late payments may incur 8% above Bank of England base rate plus recovery costs under the Late Payment of Commercial Debts Act 1998.

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4. Delivery, Risk and Title

4.1 Delivery Delivery times are estimates only. Time is not of the essence and delays do not create liability.

4.2 Retention of Title Ownership of goods remains with the Seller until all outstanding amounts are paid in full. The Seller reserves the right to recover goods if unpaid.

4.3 International Shipments (DAP) The Buyer acts as Importer of Record and is responsible for all duties, taxes, and customs fees. Failure to pay results in forfeiture with no refund.

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5. Cancellations and Restocking Fees

5.1 25% Restocking Fee Cancellation or refusal of an order will result in a 25% fee of the total invoice value.

5.2 Liquidated Damages This fee represents a genuine estimate of loss including procurement, admin, and lost sales.

5.3 Non-Cancellable Items The following are 100% non-refundable:

• ATEX / Intrinsically Safe equipment
• Custom-built, bespoke, or software-licensed products

5.4 Returns Only accepted for manufacturing defects within 7 days. A Return Authorisation (RMA) is required. Shipping and duty costs are non-refundable.

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6. Warranty and Liability

6.1 Exclusions All implied warranties under the Sale of Goods Act 1979 are excluded where legally permitted.

6.2 Liability Cap Total liability is limited to 100% of the product value. We are not liable for loss of profit, business, or goodwill.

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7. Force Majeure

We are not liable for delays caused by events beyond our control, including supply chain disruption or shipping delays.

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8. Governing Law

This agreement is governed by the laws of England and Wales, with disputes subject to the exclusive jurisdiction of its courts.

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9. Contact